Drive with
Confidence
Serviced cars. Full insurance. Real humans on the ground when you need them.
4 Pillars of Safety
Regular Servicing
Every vehicle is serviced per manufacturer schedules. Engine oil, brakes, tyres, coolant - all checked and maintained.
Deep Sanitization
Seats, steering, dashboard, door handles - everything sanitized. You get a car that looks and smells fresh.
Insurance
All vehicles carry valid comprehensive insurance as per their vehicle policy, including mandatory third-party liability coverage.
On-Ground Support
Not a chatbot. Our team physically reaches you for breakdowns within Patna city limits. Outside city, we'll try our best to help — charges will be on you.
Breakdown? We're There.
Unlike app-based services where you're left talking to a chatbot, DRIVANA provides real, human, on-ground support. Flat tyre, dead battery, engine trouble - our team physically reaches you within Patna city limits.
Vehicle Inspection Protocol
Every rental includes a documented inspection - so there are never disputes about pre-existing damage.
Before Handover
What we check & document
- Exterior photos documenting existing condition
- Interior cleanliness verified
- Fuel level noted and recorded
- Odometer reading documented
- Tyre pressure checked
- AC, lights, wipers tested
- All documents (RC, insurance) placed in car
- Existing scratches/dents marked on checklist
After Return
What we inspect on return
- Exterior inspection for new damage
- Interior condition & cleanliness check
- Fuel level compared to handover
- Odometer reading for KM calculation
- Under-body quick visual check
- Photos taken for records
- Deposit refund processed (24-48 hrs)
Insurance Coverage
What's Covered
- Standard comprehensive insurance as per vehicle policy
- Third-party liability (mandatory by law)
What's NOT Covered
- Damage from drunk driving
- Negligence or rash driving
- Unauthorized driver operating the car
- Using vehicle for illegal activities
In case of an accident, inform DRIVANA immediately. We'll guide you through the insurance claim process step by step.
Safety Tips for Your Drive
Familiarize yourself with the car's controls before driving off.
New to Patna? Use Google Maps - some roads can be narrow and busy.
Note nearby petrol pumps before heading outstation.
Save our number - call us first if anything feels off with the car.
Avoid waterlogged areas during monsoon season (July-September).
Park in well-lit areas and always lock the car when unattended.
“We treat every car like it's going to our own family member. If we wouldn't feel safe putting our parents in it, it doesn't go to you.”
- Team DRIVANA, Patna
Ready to Hit the Road?
Book your self-drive car in Patna in under 5 minutes. Message us on WhatsApp and get instant confirmation.
Available 7 days a week • 24 hours • Instant response guaranteed